Privacy Policy

Last Updated: August 12, 2026

Global Business Pay ("Global Business Pay", "GBP", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, online e-wallet, digital payment and related financial services.

This Privacy Policy explains how we collect, use, store, protect and disclose information in connection with your use of globalbusinesspay.com and the services made available through our platform.

1. Information We Collect

Depending on the services you use, we may collect information that you provide directly to us, including:

• Full name and date of birth.
• Email address and telephone number.
• Residential or mailing address.
• Country of residence and nationality where required.
• Identity verification and KYC information.
• Identification documents and supporting documentation.
• Payment, banking and transaction-related information.
• Account login and security information.
• Information you provide when contacting customer support.

2. Information Collected Automatically

When you access our website or services, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, approximate location, pages visited, access times and other technical information necessary for security, analytics and website functionality.

3. How We Use Your Information

We may use your information for legitimate business and service-related purposes, including:

• Creating and managing your Global Business Pay account.
• Providing online e-wallet and payment services.
• Processing deposits, withdrawals and other transactions.
• Verifying your identity and completing KYC requirements.
• Preventing fraud, money laundering and other unlawful activities.
• Protecting the security and integrity of our platform.
• Responding to customer enquiries and support requests.
• Improving our website, products and services.
• Complying with applicable legal and regulatory requirements.
• Sending important service, security and account notifications.
• Sending promotional communications where permitted and where applicable.

4. KYC, Compliance and Fraud Prevention

As a financial services and e-wallet platform, we may be required to collect and verify customer information to satisfy applicable legal, regulatory, compliance and risk-management requirements.

We may conduct identity verification, transaction monitoring, fraud screening, sanctions screening and other appropriate compliance checks. Information may be retained for the period required by applicable laws, regulations and legitimate business requirements.

5. Sharing of Information

We do not sell your personal information as a commercial product. However, information may be shared when reasonably necessary to provide our services, protect customers and our platform, or comply with legal and regulatory obligations.

This may include sharing information with authorised service providers, payment and financial institutions, technology providers, identity verification providers, fraud prevention services, professional advisers, regulators, courts, law enforcement agencies or other parties where legally permitted or required.

6. International Data Transfers

Depending on the nature and location of our service providers, your information may be processed or stored in countries other than the country in which you reside. Where required, we take reasonable steps to ensure that applicable data protection and security requirements are respected.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences, analyse website performance and improve the user experience.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some website features.

8. Information Security

We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.

However, no method of electronic transmission, storage or information security can be guaranteed to be completely secure. Users should also take appropriate steps to protect their account credentials, passwords, authentication information and devices.

9. Account Credentials and Security

You are responsible for maintaining the confidentiality of your login credentials and for notifying us promptly if you believe that your account has been accessed without authorisation.

We will never ask you to disclose sensitive authentication information through an unsolicited email or message. If you receive a suspicious communication claiming to be from Global Business Pay, please contact our support team through the official contact channels.

10. Your Privacy Rights and Choices

Subject to applicable laws and regulatory requirements, you may have rights relating to your personal information, including the right to request access, correction or deletion of certain information.

You may also have choices regarding certain marketing communications. Some information may need to be retained where required by law, regulation, fraud prevention requirements, transaction records or legitimate business purposes.

11. Marketing Communications

We may send you service-related communications, including transaction notifications, security alerts, account updates and other important information.

Where permitted by applicable law, we may also send promotional communications. You may unsubscribe from promotional messages using the available unsubscribe mechanism or by contacting our support team.

12. Children's Privacy

Our services are intended for adults and eligible users who meet the applicable age and legal requirements for using financial and payment services. We do not knowingly collect personal information from children in violation of applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud and enforce our agreements.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services. We are not responsible for the privacy practices or content of third-party services. Users should review the privacy policies of those third parties before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage users to review this page periodically to remain informed about how their information is handled.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Global Business Pay:

Global Business Pay
Email: support@globalbusinesspay.com

We aim to review and respond to privacy-related enquiries within a reasonable period, subject to the nature of the request and applicable legal requirements.

17. Regulatory and Licensing Information

Global Business Pay operates as an online e-wallet platform. The company has previously stated the following licensing information:

GBP Financial Services Commission (BGPVFSC)
License No. 17098
License date: 10 September 2017
Under the Financial Dealers Licensing Act.

Users should refer to the applicable regulator and official licensing records for current licensing status and scope.